- Title
- Dealing with the Customer from Hell. London: Kogan Page Limited 2004. 152 pp. $17.95, ISBN: 0 7494‐4451‐7 www.kogan‐page.co.uk
- Creators
- Janis Dietz
- Publication Details
- The Journal of consumer marketing, Vol.23(2), pp.113-113
- Identifiers
- 991004106863306311
- Academic Unit
- Applied Business Sciences and Economics
- Language
- English
- Resource Type
- Review
Review
Dealing with the Customer from Hell. London: Kogan Page Limited 2004. 152 pp. $17.95, ISBN: 0 7494‐4451‐7 www.kogan‐page.co.uk
The Journal of consumer marketing, Vol.23(2), pp.113-113
02/2006
Metrics
7 Record Views