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The Customer Revolution: How to Thrive When Customers Are in Control
Janis Dietz
The Journal of consumer marketing, Vol.19(4/5), pp.439-441
10/06/2002
DOI:
https://doi.org/10.1108/jcm.2002.19.5.439.1
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Abstract
Books
Case studies
Control
Customers
Marketing
The Customer Revolution: How to Thrive When Customers Are in Control, by Patricia B. Seybold with Ronni Marshak and Jeffrey M. Lewis, is reviewed.
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Title
The Customer Revolution: How to Thrive When Customers Are in Control
Creators
Janis Dietz
Publication Details
The Journal of consumer marketing, Vol.19(4/5), pp.439-441
Publisher
Emerald Group Publishing Limited
Identifiers
991004106862606311
Academic Unit
Applied Business Sciences and Economics
Language
English
Resource Type
Review
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