- Title
- What's the Secret to Providing a World‐class Customer Experience?. Hoboken, NJ: Wiley 2008. 320 pp. $27.95, ISBN: 978‐0‐470‐19612‐0 Edited by Geoff P. Lantos
- Creators
- Janis Dietz
- Publication Details
- The Journal of consumer marketing, Vol.26(4), pp.303-304
- Identifiers
- 991004106881606311
- Academic Unit
- Applied Business Sciences and Economics
- Language
- English
- Resource Type
- Review
Review
What's the Secret to Providing a World‐class Customer Experience?. Hoboken, NJ: Wiley 2008. 320 pp. $27.95, ISBN: 978‐0‐470‐19612‐0 Edited by Geoff P. Lantos
The Journal of consumer marketing, Vol.26(4), pp.303-304
26/06/2009
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