Abstract
Purpose. It was the purpose of this study to determine the levels of job satisfaction among hospitality college faculty members relative to Herzberg's Two Factor Theory of Motivation. Additionally, the study sought to determine differences in job satisfaction levels among individuals with selected demographic variables and to determine the overall job satisfaction level of hospitality college faculty members. Methodology. The methods chosen for the study were descriptive and ex post facto research. The study was designed to collect data which measured the job satisfaction levels among hospitality college faculty members relative to the Herzberg Two Factor Theory. Additionally, data were collected measuring job satisfaction on demographic variables of highest degree earned, number of years of hospitality experience, where the program is housed, age, gender, tenure, and ethnicity. The population surveyed were hospitality college faculty who are members of CHRIE. The instrument used was the Wood Job Satisfaction/Dissatisfactions scale. Findings and conclusions. In examining the mean scores of the Herzberg factors, the following is the rank order by means from 3.32 to 5.29: the work itself, interpersonal relations, achievement, responsibility, recognition, working conditions, growth, policy and administration, supervision, and salary. It appears that hospitality college faculty members are generally satisfied. Salary appears to be a major source of dissatisfaction. In examining the demographic variables it appears that hospitality faculties: with a doctorate, tenured and housed in independent colleges of hospitality administration or home economics have higher levels of job satisfaction. The study indicates that administrators shall review programs and provide opportunities for faculty governance and professional development for hospitality faculty members.