Abstract
A diverse workforce poses unique challenges to organizations. While employees with different backgrounds bring a gamut of cultural values to the workplace, conflicts, misunderstandings, and stress may increase. Embracing employees' differences can be a major challenge to organizations. The core pedagogical objective of this decision case research is to help provide an applied, hands-on format for students to increase their understanding and appreciation of the ethnic diversity and beliefs of others. It also advocates organizational pluralism, where employees feel they are fully integrated rather than isolated and ignored.